Think of your after-sales follow-up as part of your product or service offering. And the first step is to say, wholeheartedly -- whether in person, via Skype, by email or telephone -- "Thank you for your business!"
After all, you want to support your customer's success in any way you can, and you will be building a constructive interdependency that can become your gateway to the world.
Go here to read the entire article: How to Provide Great Global Customer Service
Photo credit: Squidoo Borderbuster
Posted by: Laurel Delaney, The Global Small Business Blog
